Privacy Policy

Introduction

NOLA Kitchen - Private Chef ("we," "us," or "our") operates the website nolakitchen.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Submit a contact form or booking request (name, email address, phone number, event details)
• Email us directly at info@nolakitchen.com
• Call us at (512) 751-7957
• Interact with us on social media

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent
• Referring website
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and booking requests
• Provide and improve our private chef services
• Send you event confirmations and relevant communications
• Improve our website and user experience
• Comply with legal obligations

Third-Party Services

We use the following third-party services that may collect or process your data:

• Cloudflare — Website hosting, CDN, and security. Cloudflare may collect IP addresses and usage data to protect our site from threats. See Cloudflare's Privacy Policy.
• Resend — Email delivery for contact form submissions. See Resend's Privacy Policy.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Retention

We retain contact form submissions and booking inquiries for 90 days to respond to your request and follow up as needed. After 90 days, your data is permanently deleted unless you become an active client, in which case we retain your information for the duration of our business relationship plus any period required by law.

Data Security

We implement reasonable security measures to protect your personal information, including encrypted connections (HTTPS), secure third-party services, and limited access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, contact us at info@nolakitchen.com or call (512) 751-7957.

Cookies

Our website may use essential cookies for basic functionality. We do not use advertising or tracking cookies. Third-party services like Cloudflare may set their own cookies for security and performance purposes.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Texas Law

This Privacy Policy is governed by the laws of the State of Texas. The Texas Data Privacy and Security Act (TDPSA) may provide additional rights to Texas residents regarding their personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, contact us at: